Export Success: Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) — Bangkok, Thailand

This case study documents Wanlin Fire Protection's successful export project supplying Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) to a leading property management company in Bangkok, Thailand.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Property Management Company |
| Location | Bangkok, Thailand |
| Product | Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) |
| Quantity | 2,005 pcs |
| Contract Value | USD 97,000 |
| Certifications Required | EN14604 / CE |
| Delivery Time | 2 weeks from order confirmation |
| Incoterms | CIF Bangkok |
Client Challenge
The property management company in Bangkok was looking to expand its home fire safety product range to meet growing residential market demand in Thailand. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing EN14604 / CE certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Thailand consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Bangkok client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete EN14604 / CE documentation package — accepted by Thailand customs on first submission.
3. Customized packaging with Thailand language instructions and local compliance marks.
4. 2-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Bangkok client.
Results After 6 Months
- Zero quality-related returns from end consumers in Thailand
- 90% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 5 Wanlin product lines
- Second order placed within 5 months — quantity increased by 79%
- Achieved ISO 9001 factory audit acceptance by Thailand insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Thailand."
— Procurement Manager, Property Management Company, Bangkok
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-16
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com