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Frequently Asked Questions: Sourcing Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Bangalore, India when evaluating Wanlin as their China factory supply partner for Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01).

Q1: What is the MOQ for the WL-HTB01?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Bangalore market trial.

Q5: Can you do private label / OEM branding for the Bangalore market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in India.

Q6: What payment terms do you offer for new partners in India?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.

Q3: What is the lead time for 1,000 pcs of WL-HTB01 shipped to Bangalore?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.

Q10: Can you help with product registration / local certification in India?
A: We provide all required documentation (VdS / CE / RoHS) and have experience supporting partners in India through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to India.

Q9: How do you handle warranty claims for products sold in India?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Bangalore within 48 hours.

Q2: Does the Home Safety Bundle (Smoke+Gas+Water Leak) hold VdS certification?
A: Yes. The WL-HTB01 holds VdS / CE / RoHS certifications. We provide full test reports and Declaration of Conformity — ready for India customs and fire authority inspection.

Q7: What incoterms do you support for shipment to Bangalore?
A: EXW, FOB Shanghai/Shenzhen, CIF Bangalore, DDP Bangalore. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Bangalore, India.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-03-06

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com